About Us
Innova Dental
What makes us different?
At Innova Dental, we are passionate about transforming smiles and changing lives through exceptional dental care. By blending the latest in dental technology with a warm, personalised approach, we craft professional-grade outcomes within a friendly general practice setting. Our highly trained team continually undertakes ongoing education and training in the latest treatments and skills, ensuring we remain at the forefront of dental advancements. From the moment you walk through our doors, our commitment to excellence is evident in every team member - Just say, hello!
We believe your best dental experience is right here in Tasmania, where every visit leaves you feeling confident, cared for, and ready to smile. From Porcelain Veneers and Orthodontics to All-On-4 implants, we ensure that each step of your dental journey is smooth and reassuring.
Our commitment is to provide Tasmanians with world-class dental care. That’s why we’re continually expanding our services across the state, bringing advanced and reliable treatments to the entire community. At Innova Dental, we’re not just crafting smiles—we’re shaping a future where exceptional dental care is accessible to every Tasmanian.
Our Journey
Innova Dental was founded by Dr. Bing Lee and Dr. Fay Chan in 2015, after a visit to Tasmania revealed a gap in local dental services and sparked a deep connection with the region. Captivated by Tasmania’s beauty and sense of community, they made it their home and set out to provide advanced dental care. With their expertise in CADCAM chairside technology, they were the first in Launceston to offer same-day, handcrafted CEREC crowns. Their initial clinic, Prospect Family Dental, quickly gained a strong reputation, becoming a leading practice under the Innova brand.
As demand grew, they expanded by acquiring Dr. Emanuel Oczko’s long-established practice, which had been serving Launceston since the 1980s. Under Dr. Bing and Dr. Fay’s leadership, this combined practice evolved into Innova Dental, now recognised as Launceston’s top dental provider.
With an ever-growing reputation and demand extending beyond Launceston. Innova responded, opening a new practice in Rosny, Hobart, to better serve southern Tasmania. With a strong existing southern customer base that travels for care, we are now providing our dental care locally across the state, ensuring all Tasmanians receive the very best care.
Our Promises To You
5 Year Warranty
on Dental Ceramics
Find comfort in our 5-year guarantee, covering treatments like crowns, bridges, porcelain veneers, and inlays or onlays. By simply attending your routine check-ups and following our oral health advice, you can enjoy peace of mind knowing your smile is protected for years to come!
Same-Day
Appointments
Get immediate relief and peace of mind when you need it most. You can feel confident knowing that your dental concerns will be addressed promptly. Guaranteed same-day appointment when you call before 10 AM.
Your Most Comprehensive
Dental Visit
Live your best smile with our comprehensive consultations that truly go beyond the basics. From in-depth examinations to personalised treatment plans tailored just for you, we guarantee that when it comes to your dental health, nothing is overlooked!
Meet Our Team
Get to know our talented team, experts dedicated to your care and committed to your oral health and well-being.
Dr. Fay Chan
Dr. Fay brings personal experience and passion in Orthodontics (braces and Invisalign), crafting radiant smiles with empathy and expertise for all ages at Innova Dental.
Originally from Malaysia, Dr Fay moved to Australia when she was 18 to pursue her dream of studying Dentistry. As a young teen, she was very conscious of her crooked teeth and never smiled or would place her hand in front of her mouth whenever she laughed. By the time she was 17, she had two rounds of orthodontic treatment done to straighten her teeth and experienced the transformative power of orthodontic treatment and the profound impact a radiant smile can have on ones’ life. The memory of an old-school, stern orthodontist served as a catalyst, propelling her towards her career in Dentistry, dedicated to reshaping dental encounters into defining moments, filled empathy and care.
After graduating from the University of Adelaide in 2012, Dr Fay spent the early years of her career working in regional cities in Bundaberg, Queensland and Armidale, a town with a population of 25 000 in regional New South Wales. It was when she took a trip to Tasmania with Dr Bing back in 2014 that helped cement their decision to relocate and settle here, and in November 2015 they started up their very first practice, Prospect Family Dental right here in Launceston.
Dr Fay has travelled locally and internationally to attain further training in Cosmetic Dentistry, a three-year Orthodontic training program (braces), and on Clear Aligner Therapy, a discreet option for straightening without requiring traditional braces. She is passionate about Early Intervention Orthodontics amongst our young patients and is a strong advocate for keeping parents and families informed of orthodontic findings from your child’s first visit. Dr Fay is a certified provider of Invisalign clear aligners and has helped hundreds of patients with the alignment of their teeth, breathing new life into patients of all ages over the years.
Practicing with passion and through personal experiences as a teen, she understands your anxiety and is committed to working with you to get the healthy, straight smile you’ve always dreamed of. Dr Fay works very closely with Dr Bing and other dentists within the Innova Dental team for smile makeovers, and complex restorative and rehabilitative needs.
Now with two young children, she is busier than ever. When not on the tools sculpting smiles, you can find her busy sculpting playdough or building Connetix magnetic tile towers with her 5 year old son, playing hair and make-up with her 3 year old daughter. On Saturdays, you will most likely find her at the Harvest Markets with Dr Bing and the kids.
Dr Fay and Dr Bing are incredibly proud of the practice and team that they have built and their vibrant community they’ve nurtured, where every smile tells a story of transformation and trust. She cannot wait to welcome you and look after your family at Innova Dental.
Dr. Ha Nguyen
Dr. Ha provides personalised dental care with her expertise being in Orthodontics, Restorative and Cosmetic dentistry, ensuring patient comfort and confidence.
Dr Ha is a Launceston local who obtained her dental degree from the University of Queensland and following graduation found her way back to her roots in Launceston. With a heart for her hometown, she's all about making her patients feel right at home when they come visit her too. Dedicated to providing personalised patient care, she enjoys getting to know you and ensures that every individual not only feels at ease throughout their dental journey, but also leave with a smile that radiates confidence!
Having been with the Innova Dental group for over 5 years, Dr Ha has established herself as an amazing all-rounder who practices all aspects of General Dentistry. Dr Ha’s expertise lies in Orthodontics, Restorative and Cosmetic Dentistry, and staying up-to-date with the latest advancements in dental care to perfect those pearly whites. Dr Ha has completed a two-year orthodontic training program and provides orthodontic care for children, teens and adults. She is a certified Invisalign and Spark clear aligner provider.
Beyond the dental chair, she indulges her passion for culinary exploration and travel, all while maintaining a healthy lifestyle to balance her love for food. Need food recs? Dr Ha is a serious foodie and will be your go-to - she will have a list for you!
Dr. Wan Shin Lim
Dr. Lim, with a warm smile, graduated from the University of Manchester. With a passion for dentistry, she engages patients, delivering exceptional care.
Dr Lim is our ever so smiley dentist who graduated from the University of Manchester. After practising for 2 years in the UK, Dr Lim decided to make the big move and make Australia her new home in 2019. “Being a dentist has allowed me to create connections and journey with people from all walks of life and the experiences are often always very eye opening and rewarding”.
Into her 5th year with Innova Dental, Dr Lim has established herself as a reputable clinician with a broad skillset. When it comes to patient care, Dr Lim always makes sure she engages with her patients throughout their visit, keeps them informed and helps them make decisions that suit their needs and achieve their goals whether it is achieving better oral health or a better smile. “I enjoy connecting with my patients - I want to look after them, not just as a patient but a person” says Dr Lim.
Dr Lim is a superstar at all things General Dentistry, and she has developed a keen interest Endodontics (yes, she finds great satisfaction a nicely completed root canal and getting her patients out of pain) and Aesthetic Dentistry.
Her second office is her kitchen! On the weekends, you would most likely find Dr Lim in the kitchen, experimenting with new recipes or recreating flavours from home - Malaysia.
Dr. Xuan Xi Low
Dr. Xi, with diverse expertise, prioritises personalised care, specialising in general dentistry, wisdom teeth surgery, cosmetic and reconstructive makeovers.
Originally from Melbourne, Dr Xi graduated from La Trobe University in Victoria and has experience working in both the public and private sectors of Dentistry. Dr Xi most recently worked in regional Victoria before relocating to Launceston to join us here at Innova Dental in early 2021.
He enjoys the tight knitted sense of community in regional cities, sees and understands the challenges regional communities face and is passionate about delivering personalised care and improving the overall dental health of the population. Dr Xi has a large range of expertise from General Dentistry to wisdom teeth surgery and has a special interest in Aesthetic and Reconstructive Dentistry rebuilding decayed and broken down bites and transforming the smiles and lives of his patients. Driven by his passion, he has undergone advance training in full mouth rehabilitations, composite bonding and porcelain veneers. What he finds most rewarding is seeing his patients regain confidence with their smiles again after years of hiding it.
He enjoys the tight knitted sense of community in regional cities, sees and understands the challenges regional communities face and is passionate about delivering personalised care and improving the overall dental health of the population. Dr Xi has a large range of expertise from General Dentistry to wisdom teeth surgery and has a special interest in Aesthetic and Reconstructive Dentistry rebuilding decayed and broken down bites and transforming the smiles and lives of his patients. Driven by his passion, he has undergone advance training in full mouth rehabilitations, composite bonding and porcelain veneers. What he finds most rewarding is seeing his patients regain confidence with their smiles again after years of hiding it.
Dr. Jess Chen
Dr. Jess's broad skillset in restorative and surgical dentistry, particularly wisdom teeth removal and dental implants along with a gentle demeanor makes her a huge hit with patients.
Dr Jess graduated from the University of Melbourne with a Doctor of Dental Surgery degree after earning her Bachelor of Biomedicine. Following her education, she became a Member of The Royal Australian College of Dental Surgeons. She has practiced dentistry in regional Victoria for two years before relocating to Tasmania and continued to refine her professional skills by completing post graduate dental implant training programs.
Dr Jess aims to provide quality dental treatment with a gentle and caring chairside manner. She likes to get to know her patients through open and honest communication in order to help them achieve their dream smile. Dr Jess enjoys all aspects of general dentistry, with a special interest in wisdom teeth extractions and dental implants. Seeing Dr Jess truly committed to improving the quality of lives of her patients and the community she is in is one of the reasons why we are so lucky to have Dr Jess as part of our team!
Outside of dentistry, Jess is a keen traveller and loves exploring new places. She enjoys spending time with her family and friends. She also likes to keep herself fit by going to the gym or hiking.
Dr. Amir Mallelari
Dr. Amir takes a fun and non-judgemental approach, excels in restorative dentistry and surgical procedures, tailoring comprehensive care to individual needs.
Dr Amir, originally from Melbourne, embarked on his educational journey by earning a Bachelor of Science at the University of Melbourne. Following his undergraduate studies, he pursued his passion for Dentistry at the same esteemed institution.
With a commitment to providing a tranquil and secure atmosphere for his patients, Dr Amir focuses on alleviating anxieties and assisting individuals with past traumas and finds it rewarding when patients return feeling less anxious or better still, when they tell him they have overcome their fear! He finds fulfillment in the artistry of Restorative Dentistry and the precision of surgical procedures, tailoring comprehensive care to each patient's unique needs.
Outside of his dental practice, Dr Amir leads an active lifestyle. He enjoys outdoor hikes (and has taken us on a few hikes around Tasmania!) and gym workouts to stay fit. A dedicated supporter of the Essendon Football Club, he relishes both watching and playing soccer, finding joy in the camaraderie of sports.
Dr. Olan Hartley
Dr. Olan is passionate about changing negative perceptions of dentistry, relieving anxieties by providing gentle and empowering experiences for patients.
Dr Olan graduated from Griffith University on the sunny Gold Coast and took the trip across the Bass Strait not only to escape the humidity, but to explore the beauty Tassie has to offer.
What drew Dr Olan to Dentistry was not only the ability to help people regain their confidence through their smile, but the challenge to change the negative perceptions surrounding dentistry. Many patients say they "hate the dentist" or "have had negative experiences in the past" which sadly is very common and ultimately drives Dr Olan to provide patients with a gentle, positive and empowering experience. And this is one of the many reason why we love having Dr Olan on our team!
Dr Olan enjoys all aspects of General Dentistry. Outside of the clinic her passions lie in the outdoors - she loves hiking, touch footy and travelling. Dr Olan also works closely with a non-profit organisation to provide underprivileged children with access to much needed healthcare that they otherwise would not receive. Giving back in this way has been one of the most fulfilling parts of her career and she makes an effort to travel to third world countries each year to do this.
Dr. Christine Lim
Dr. Christine, prioritizing positive experiences, offers gentle care and preventative education, ensuring patient empowerment and high standards of care.
After graduating from the University of Otago, Dr Christine started her career in New Zealand, working in private practices across Hamilton and the Waikato region before relocating to the beautiful island of Tasmania.
From an early age, the positive experiences that she continuously had at the dentist has inspired her to pursue Dentistry, and Dr Christine is dedicated to provide the same positive experience that she has experienced to everyone. With a gentle manner and a warm caring demeanour, she is committed to listen attentively to your needs and provide a high standard of care.
As a firm believer of prevention is better than cure, Dr Christine believes that good oral health starts early, and taking the time to educate her patients is key to making sure they feel well-informed and empowered to achieve their goals of a healthy smile. She enjoys all aspects of General Dentistry, with a special interest in Restorative Dentistry, and undergoes continuous education to upskill herself to provide the best dental care to her patients.
Outside of Dentistry, Dr Christine is passionate about music and having a creative outlet. She enjoys singing, going on food adventures, and exploring the lovely landscapes of Tasmania and Australia.
Dr. Eric Huang
Dr. Eric prioritises preventative dentistry and oral health education, ensures a comfortable and stress-free experience, promoting dental health for all ages.
Dr Eric graduated with a Bachelor of Health Sciences and Master of Dentistry from La Trobe University. His interest in dentistry started from a young age, from his positive experiences at his childhood visits to the dentist.
With a strong focus on preventative Dentistry, Dr Eric is passionate about ensuring that every child gets the best possible start to their dental health journey. He’d like everyone's experiences at the dentist to be as pleasant as his were. Dr Eric endeavours to make the dental experience as comfortable as possible for everyone through his approachable demeanour and gentle nature. Combined with your favourite show on Netflix, headphones, and a warm cozy blanket.. you can guarantee your time under Dr Eric’s care will be calm and stress free!
Outside of the clinic, Dr Eric likes to keep active, playing badminton and going to the gym in his spare time. An avid music enthusiast, he finds joy in playing and learning new instruments. If you happen to hear melodic tunes echoing through the practice, you can bet it’s Dr Eric indulging in his passion for singing between patient appointments!
Dr. Justine Campugan
Dr. Justine, with dual degrees from the University of Adelaide, prioritizes exceptional care, communication, and preventative dentistry for lifelong healthy smiles.
Dr Justine is a dentist devoted to delivering exceptional care to her patients. Graduating with two degrees, Bachelor of Dental Surgery and Bachelor of Oral Health from the University of Adelaide, she is deeply invested in enhancing your smile.
To Dr Justine, a positive dental experience is of utmost importance, prioritising communication and comfort to empower you to achieve your individual oral health goals. With a fervent dedication to Preventative Dentistry, she is committed in maintaining lifelong healthy smiles. Whether it's a routine check-up or an appointment to enhance your smile, Dr Justine ensures you depart with a smile on your face and confidence that you've been attended to in a manner that you deserve.
Outside the clinic, Dr Justine finds joy in leisurely walks and aspires to travel and explore new places whenever possible. She is always up for a challenge, whether it is trying out new activities or embarking on adventurous hikes. And don't be surprised if you hear some 80s hits playing in the background – it's her jam!
Mr Rob Stack
Rob, our experienced Dental Prosthetist, specialises in all things dentures, from full to partial dentures, implant retained dentures, repairs and tooth additions.
Rob is our very experienced Dental Prosthetist – your go-to man for all things dentures. Full dentures, partial dentures, implant-retained dentures, repairs and tooth additions.
Rob has had a long career in Dental Prostheses working in and managing dental labs, teaching at Charles Sturt University. Prior to relocating to Tasmania and joining us in 2021, Rob owned and ran his own denture clinic in Bathurst, New South Wales. We are so fortunate Rob has chosen to call Tasmania home.
You’ll see Rob around the practice on Mondays and Tuesdays. When not making dentures, Rob can be found working on his small horse holding with his partner Jane (Rob and Jane have 16 horses!) or sailing on the Tamar with his mates in the floating men’s shed called “Kidnap”.
Our Mission
Our Vision
We see a future where Tasmania is leading the way in oral health, with Innova Dental at the root, ensuring the well-being of every smile.
Our Value
Our large and diverse team uniquely allows us to provide a full range of services—from preventative care to complex treatments—so you receive the personalised dental care you deserve at every stage of your smile journey.
Take it from our patients
Samina Alam
Codie Kringle
Emergency same day treatment of the front tooth. Jess and assistant was lovely and kind. Jess work is amazing and so gentle. Going back in the future.
Lacie Hall
Absolutely amazing, Lauren the receptionist was so lovely and Dr Olan (I think that was her name) done such a great job with me, so gentle, polite and comforting.
Linda Cundall
Great work
Made me feel as comfortable as he could as I get very nervous.
Next day it feels great isn’t as sore as I was expecting.
Tracey Wheatley
Amazing service, would definitely recommend this dental surgery. Made me feel super comfortable and relaxed. I’m actually looking forward to my next appointment!
James_T _Ripper
My experience with Dr. Jess was great. I found her not only to be incredibly professional but also kind and helpful with even the dumbest if questions from me.
I cannot recommend this place enough.
Di Robbie
Excellent communication and front desk service. Dr Ha was very thorough and approachable.
Joel Baker
Highly recommended, I’ll definitely be staying with Innova Dental. Great people
Andrea Dawkins
I had 4 wisdom teeth out under a local and didn’t feel a thing. The team are amazing, ensuring you feel safe and comfortable. Can’t recommend this dentist enough.
Gregory Potters
Dr. Xuan Xi is a great communicator, a gentle practitioner, and his work is always perfection.
Jason Barber
Top class facilities and friendly staff from reception to the dentists and assistants. State of the art equipment. Very comfortable experience! Super nice people :)
Steph Brake
Great service, very friendly. Explained everything really well and went above and beyond with their quality care
Jen Evans
Dr Olan and her team provide professional and friendly service. I’m delighted by the dental work I received and can highly recommend.
Taryn Visser
There is definite soreness from where the teeth were taken, but all of the bleeding has stopped and there’s not too much bruising. A really good experience
Helen Morice
Excellent service provided and would highly recommend Innova Dental Launceston
Elizabeth Skirving
You feel cared for by the team at Innova Dental, Dr Ha is very professional, efficient and has a lovely approach when looking after my teeth.
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Business Hours
Mon – Thu 8:30 AM – 8:00 PM
Fri 8:30 AM – 5:00 PM
Sat 8:30 AM – 1:00 PM
Our Address
97 Bathurst Street,
Launceston TAS 7250
Book an Appointment
Feel free to contact us anytime. We will get back to you as soon as we can.